Returns Disclaimer

At Roya Hamburger Art, we are committed to providing our customers with a positive shopping experience. We have implemented a clear and transparent return policy to ensure customer satisfaction. Please read and understand the following points regarding returns:

1. Eligibility for Returns: We accept returns under certain conditions, as outlined in our "Return Policy." To be eligible for a return, the returned item must meet the criteria specified in our policy.

2. Return Authorization: Before initiating a return, please contact our customer support team at mail@royahamburger-shop.com to request a Return Authorization Number (RAN). Returns sent without an RAN may not be processed.

3. Return Shipping: Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a damaged item. Shipping fees for the initial purchase are non-refundable.

4. Refund Process: Once we receive the returned item and verify its eligibility, we will process the refund in accordance with our "Return Policy." Please note that it may take some time for the refund to be reflected in your account, depending on your payment method and financial institution.

5. Policy Changes: We reserve the right to update or change our return policy as needed. Any changes will be posted on our website, and it is your responsibility to review our policy periodically.

6. Customer Responsibility: Customers are responsible for carefully reading and understanding our return policy before making a purchase. If you have any questions or concerns about our policy, please contact our customer support team for clarification.

7. Policy Compliance: Our return policy is designed to comply with applicable laws and regulations. Any attempt to abuse or circumvent our policy may result in the rejection of a return request.

By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to abide by our return policy as outlined on our website.